Master The Art Of Compelling Business Cases.
Are you and your team exhausted from constantly defending the benefits of your customer experience (CX) initiatives?
Does your CFO’s demand for a business case presentation to the leadership team leave you uncertain of where to start or worried that your case might not be compelling enough?
Look no further than our specialized workshop!
We will teach you the benefits realization framework that has proven successful for our blue-chip clients. With over 15 years of experience in dealing positively with CFOs, we aim to save you from the pain and frustration, fast-tracking your efforts by sharing our expert insights.
In this workshop, you will learn to:
- Build a compelling business case that not only justifies your team’s existence but also demonstrates the critical need for continued investment in enhancing and differentiating your customer experience (CX).
- Engage and persuade your CFO and CEO, ensuring they understand and support your challenges and initiatives.
This workshop also covers the essential competency of “Measurement, Metrics and ROI” for the CCXP exam. Participants aiming to take the CCXP exam will gain the necessary knowledge and confidence to excel in this area.
By the end of this class, you will be motivated and equipped with a toolbox of strategies to charm your CFO into approving more funds for your customer experience (CX) initiatives.
Don’t miss this opportunity to elevate your customer experience (CX) strategy and drive your business’s growth.
Join us and transform your approach to customer experience (CX) business cases today!
Date: 9 July 2024
Time: 14h00 - 15h00 (GMT+2)
Cost: €295
Register Here
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